Short answer: In summer 2024, King Roofing replaced the wind-damaged wood shake roof on Courtyard at Jamestown's three-story office building in Provo, Utah, with F-Wave REVIA® Hand-Split Shake synthetic shingles in Lakeshore Gray. The steep, roughly 106-square roof was torn off and rebuilt with code-required ice and water barrier, synthetic underlayment, new valleys and flashing, and a ridge vent, in about two weeks while the offices stayed open.
Project at a glance
| Property | Courtyard at Jamestown, a three-story commercial office building run by its owners association |
|---|---|
| City | Provo, Utah |
| Buildings | 1 |
| Roof | About 106 squares, most of it at a 10/12 to 12/12 pitch |
| Old roof | 3/8" straight-split wood shakes |
| Cause | Wind damage (storm date August 2, 2023) |
| New roof | F-Wave REVIA® Hand-Split Shake synthetic shingles, Lakeshore Gray, with matching hip and ridge |
| Underlayment | Self-adhered ice and water barrier at eaves and valleys; synthetic underlayment on the field |
| Ventilation | Ridge vent |
| Metals | White drip edge, new W-valley metal, step and L-flashing, new pipe boots painted to match the roof |
| Timeline | Agreement signed February 13, 2024; full replacement approved March 26, 2024; installation July 29 to August 12, 2024 (about two weeks) |
| Permit | Provo City commercial building permit (issued June 2024) |
| Warranties | F-Wave manufacturer's warranty registered; King Roofing 5-year workmanship warranty |
| Follow-up | Silicone coating on three small low-slope (TPO) sections, a separate job in 2025 |
The challenge
The building's roof was 3/8" wood shake on steep slopes, three stories up. The shakes were thin and brittle, and a wind storm on August 2, 2023 had torn many of them loose, mostly on the south and west faces.
That made the roof hard to inspect. The first inspection, on February 29, 2024, was done mostly from the ground and found damage on only one slope. A roof like this can't be walked safely without tie-off, so most slopes were never seen up close.
The building was also a working office. Tenants and owners from the other buildings in the complex used the same parking lots every day.
Our approach
Documenting the damage. Our project coordinator, Michael, worked with the owners to document the roof. We had flown it with a drone and took more than 300 photos, plus time-lapse video showing which slopes had and hadn't been inspected. We met the adjuster at the inspection, shared that record, and asked for a reinspection. After a reinspection with the carrier's building consultant on March 14, 2024, the association's carrier approved full replacement on March 26, 2024. Coverage decisions were the carrier's, under the association's policy.
Choosing the material. The association's board read F-Wave's product brochure and chose REVIA® Hand-Split Shake in Lakeshore Gray in May 2024. The board wanted three things: higher published wind and hail ratings, a synthetic product with a high-end shake look, and less maintenance than real wood. Here's what F-Wave publishes for this shingle:
- Hail: Class 4 hail impact resistance under UL 2218 and FM 4473 (F-Wave resources; Hand-Split Shake flyer)
- Wind: "150-mph wind rated," tested to ASTM D3161 Class F and ASTM D7158 Class H (Hand-Split Shake page; F-Wave resources)
- Fire: "Class A fire-rated" (Hand-Split Shake page)
- Look: "Authentic wood shake appearance" and "Resistant to cracking and fading" (Hand-Split Shake page)
- Upkeep: F-Wave says the shingles "don't require the ongoing maintenance of traditional wood shake shingles" (Hand-Split Shake page)
These are the manufacturer's ratings, not a promise about how any roof will hold up in a given storm. We brought samples to the board, and the color was set before materials were ordered.
Permitting. We pulled a Provo City commercial building permit. The city asked for a roof plan and a copy of our contractor's license, and we sent the roof measurement report and license through the city's portal. The permit was issued in June 2024.
Planning around open offices. We drew a parking barricade plan on a drone photo of the lot, kept the owner updated on the schedule by email, and prepared notices for tenants and the other buildings in the complex about which spaces would be coned off. We used a boom lift to get materials to the roof, staged dumpsters for tear-off, and pushed to finish and clean up the lot before the offices reopened after the last weekend. At the association president's request, we removed old satellite dishes and their wiring from the roof.
What we installed
Full tear-off of the wood shakes starting July 29, 2024, then a complete new roof:
- F-Wave REVIA® Hand-Split Shake synthetic shingles in Lakeshore Gray
- F-Wave starter and matching Lakeshore Gray hip and ridge
- Self-adhered ice and water barrier at the eaves and on both sides of the valleys
- Synthetic underlayment over the rest of the deck
- New W-profile valley metal, step flashing and L-flashing
- White drip edge
- Ridge vent for attic ventilation
- New metal pipe boots and base flashings, painted to match the roof
Code items for a Utah roof
Provo sits at about 4,700 feet, and the city requires an ice barrier at the eaves, drip edge, valley liners and underlayment on a reroof. The original scope covered the shakes and felt, so in August 2024, after installation, we submitted the code items with a code report and a ventilation calculation. The carrier's consultant accepted the ice and water barrier and the continuous ridge vent (in place of dozens of extra box vents) as code upgrades on September 30, 2024. That left the building with a roof built to current code, not just new shingles over old details.
Warranties
- Manufacturer: the F-Wave REVIA® shingle warranty was registered for this roof. F-Wave's WeatherForce® Advantage terms depend on the type of building and owner; see F-Wave's published warranty for coverage and limits.
- Workmanship: King Roofing's 5-year workmanship warranty, as written in the signed agreement.
Results
- A new roof in about two weeks (July 29 to August 12, 2024) on a steep, three-story building, with the offices open.
- The shake look, without real wood. Synthetic shake in Lakeshore Gray replaced thin, brittle 3/8" wood shakes.
- Built to code. Ice and water barrier at eaves and valleys, a ridge vent, new valleys, flashing and drip edge.
- No leaks after the first rains. After the first storms, the owner checked the building and found no leaks. When a gutter needed resetting and some old wiring needed to come out, we came back and took care of it in October 2024.
- A repeat client. In May 2025 the association hired us again, as a separate job, to apply a silicone coating to the three small low-slope TPO sections around the rooftop equipment (about 17 squares). That work was finished in June 2025.
"We had a wood shake roof in need of repairs, but Michael navigated the insurance maze for us. Originally, only 20 shingles were approved for repair, yet Michael was able to secure a full roof replacement for just our deductible, saving us over $200K. Huge thanks to Michael and King Roofing!"
— Courtyard at Jamestown (owners association)
FAQ for property managers and association boards
Can a wood shake roof be replaced with synthetic shake?
Yes. At Courtyard at Jamestown in Provo, we tore off the 3/8" wood shakes and installed F-Wave REVIA® Hand-Split Shake synthetic shingles in Lakeshore Gray, with new underlayment, ice and water barrier, valleys, flashing and a ridge vent. The building kept a shake look without real wood.
Why did the board choose synthetic shake over wood?
The board wanted higher published wind and hail ratings, a synthetic product with a high-end shake look, and less maintenance. F-Wave rates REVIA® Hand-Split Shake Class 4 for hail impact (UL 2218), 150-mph wind rated and Class A fire rated, and says it doesn't need the ongoing maintenance of wood shake.
What if the first inspection says there's little or no storm damage?
Ask what was actually inspected. Here, the first inspection was done mostly from the ground on a steep, three-story roof. We had drone photos and time-lapse video of every slope, met the adjuster, and asked for a reinspection. After the reinspection, the carrier approved full replacement. Coverage is always the carrier's decision under your policy.
How do you replace a roof on an occupied office building?
We plan parking first. We marked barricades on a drone photo of the lot, kept the owner updated, prepared notices for tenants, used a boom lift for materials and staged dumpsters for tear-off. We also cleaned up the lot before the offices reopened.
What code items does a Provo reroof need?
Provo requires an ice barrier at the eaves, drip edge, valley liners and underlayment. On this job we installed self-adhered ice and water barrier at the eaves and valleys and a ridge vent to meet the ventilation requirement, and documented both with a code report.
How long does a commercial shake roof replacement take?
This roof, about 106 squares on steep slopes three stories up, took about two weeks from tear-off to cleanup (July 29 to August 12, 2024). Timing on your building depends on size, pitch, access and weather.
Schedule a free roof inspection
Managing a building with an aging shake roof in Utah County? Book a free inspection and get a photo-documented Free Roof Health Report. Call or text King Roofing at (385) 450-5464 or book online at calendly.com/king-roofing/inspection. See more of our work on the projects page.
King Roofing (King Construction and Restoration LLC), Orem, Utah. GAF Master Elite® contractor. (F-Wave is not a GAF product; no GAF warranty is claimed for this roof.)
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